The Quality Series

Pitstop Motors Inc., the Philippines Automotive Sales and Service Leader

With unrivaled service facilities and the best products on the market today, Pitstop Motors Inc. provides exceptional value to the island country’s growing middle class

Donald Leonder Pengal, President and Hasmin Buan Pengal, Marketing Manager of Pitstop Motors Inc. with the World Quality Commitment Award (WQC), Paris 2016.

The Philippines, a southeast Asian nation consisting of 7,641 islands in the western Pacific Ocean, is home to a rapidly growing population of over 100 million residents. As the fastest growing nation in terms of population in Asia, the country is consistently listed among the global economies with the highest potentials in the world. One of the founders of the Association of Southeast Asian Nations (ASEAN), the country is considered a middle power in the region. Located along the volcanic “ring of fire,” the islands are mountainous and mostly covered in rainforest. Many of the Philippine Islands are highly regarded as tourist destinations, with year round warm weather, picturesque views, and ample coastlines, with the white sand beaches of the island of Boracay being a prime example.

Economically, the Philippines is a newly-industrialized economy with high levels of growth potential. It is listed by Goldman Sachs as a “Next 11” economy, one of the next 11 countries projected to make major leaps in the coming years. For this reason, the country’s attractiveness to foreign investors has exploded, taking its place among the world leaders at attracting investment capital from overseas. This year, Credit Suisse reported that by the end of April, foreign capital inflows into the Philippines had reached $8 billion for 2016, already eclipsing the total for the year prior in only 4 months.

Much of the investment capital is being put to work in the Philippines manufacturing and finance sectors, which are both among the fastest growing and most important in the country. While agriculture still employed about 30% of the population in 2014, and accounted for 14% of the GDP, the industrial sector, on the other hand, employed about 14% of the workforce while accounting for 30% of the GDP. Manufacturing in the Philippines focuses on the high-tech, with the highest grossing exports being semiconductors and other hardware components figuring greatly in the economic picture as well.

Donald Leonder Pengal, President and Hasmin Buan Pengal, Marketing Manager of Pitstop Motors Inc. receive the WQC Award from Jose E. Prieto (center), President and CEO of BID, Dr. Alfonso C. Casal (left), Scientific Director of BID Group One, Norman Ingle (right), President of the Quality Mix and Dr. Devin Savage (far-right), Head of Quality Research of BID.

As the Philippines boutique and high-tech manufacturing industry continues to grow, the need for domestic land-based transportation is increasing as well. While transport infrastructure is considered relatively underdeveloped, the importance of transporting materials, tools, and components is high, and with the care required in transporting delicate goods, high quality vehicles are important. One of the go-to transport vans in the Philippines is the Hyundai Grand Starex, and by far the top seller of imported Hyundai Grand Starex in the country is Pitstop Motors Inc., from Quezon City.

Quezon City, the most populous city in the Philippines, forms part of the Manila Metro region, and is where a lion’s share of the economic growth in the country is centered. Pitstop Motors Inc., in operation since 2000, is a leading provider and servicer of vehicles made by the Hyundai Motor Group, a Korean multinational conglomerate that manufactures automobiles under the Hyundai and Kia brand marks. These vehicles have made enormous leaps in popularity around the world, largely due to the unrivaled levels of initial quality they have achieved across the company’s offerings. Kia was named as the brand with the highest across-the-board initial quality of all car brand by J.D. Power and Associates in 2016. Filipino drivers have been taking notice of the unbeatable value-for-money proposition of Hyundai vehicles, and Pitstop Motors Inc. has been a major reason why.

With a 3,500 square meter facility right on Quezon Avenue in Quezon City, Pitstop Motors Inc. combines a showroom and state-of-the-art service facility. It imports its vehicles and repair parts directly from Korea, cutting out costly middlemen and passing down savings to customers. As it provides 100% of after-sales service, buying a car from Pitstop Motors is the best value in town, and its technicians are constantly being updated with the latest training and the best tools to keep the cars on the road for years and years to come.

With the Philippines quickly industrializing, and a new middle class of consumers rising alongside the economic development, the market for excellent cars at an exceptional value will only grow into the future. Pitstop Motors Inc. is well positioned to, with its quality and excellence, become the go-to source for Hyundais and Kias in the Philippines. For this reason, and its leadership in the field, Business Initiative Directions from Madrid, Spain has selected Pitstop Motors Inc. to receive the 2016 BID International Quality Award.


BID is a private and independent organization founded in 1984, whose primary activity is business communication orientated towards quality, excellence and innovation in management. A leader in the broadcasting of Quality Culture, BID recognizes those companies and organizations which lead the most important activities in the business world, and is considered the founding organization in the broadcasting of the Culture of Quality, Excellence and Innovation in 179 countries. The trophy symbolizes a pledge to the principles of Quality Culture. The QC100 Total Quality Management Model, together with the Quality Mix program, media coverage of the convention and its impact on the community and business sector, create an unmatched platform for continuous improvement within the organization and awareness of the achievements of the company at an international level. Awards are given only to those who are committed to improving their Quality Culture based on the principles of the QC100 Total Quality Management Model. Candidates are proposed by the leaders of previously awarded companies who they consider worthy of the award. Especially meritorious candidates may also be nominated. The International BID Quality Award Selection Committee then chooses the winning companies who will receive the award in New York, Paris, Geneva, Frankfurt, Madrid and London.