The future of bots requires brands taking a comprehensive approach -- just as they do with managing software in their IT group, and managing agents in their contact centers. Robert LoCascio, Founder & CEO of LivePerson explains how brands can make ...

Memories need managing, too

2017-08-18 16:30:13

Take a survey of your home, and consider all the spots where you have old photos. Perhaps you'll find baby pictures in albums in the living room, vacation snaps in tattered envelopes tucked into a bookshelf and older relatives' fading photos in dusty ...and more »

Managers in all organisations, across the public, private or charity sectors, understandably think about how to manage their team performance. Traditionally, this has meant looking at what has been achieved on an annual or, (heaven forbid), monthly basis.

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In the Internet Age Travel Agents have become More Useful than Ever

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Georgian automotive parts manufacturer takes limelight

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Top-Notch chocolaterie built on an unquestionable commitment to detail and Quality

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Creative agency brings quality to marketing and design in Casablanca

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